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eufy C28 Review 2026: 15,000Pa Suction & Self-Cleaning Mop Tested

I've tested over 20 robot vacuums in the past 3 years. The eufy C28 is the first one that made me genuinely excited about mopping. With a staggering 15,000Pa suction, a HydroJet self-cleaning roller mop, zero-tangle technology for pet hair, and a fully automated base station (auto-emptying, washing, drying, and refilling), the eufy C28 enters 2026 as a flagship contender. I ran the eufy C28 for 30 days in a home with two shedding dogs, hardwood floors, and thick carpets. This eufy C28 review covers every feature, performance test, and whether it's worth upgrading from the X10 Pro.

Quick Verdict: The eufy C28 is the best robot vacuum for pet owners and anyone who hates manual mopping. The 15,000Pa suction is overkill for hard floors but essential for deep carpet cleaning. The HydroJet self-cleaning mop roller is a genuine innovation – your floors dry streak-free and the mop stays clean. At $799-899, it competes with Roborock Qrevo and Dreame. The only downsides: the base station is bulky, and the app could be snappier. If you're coming from X10 Pro, the upgrade is worthwhile for the mop improvements alone.

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What is the eufy C28 Robot Vacuum?

The eufy C28 is the 2026 flagship robot vacuum and mop combo from Anker's smart home brand. It replaces the popular X10 Pro and introduces several firsts for eufy:

• 15,000Pa suction – the highest in eufy's lineup and among the industry's top.
• HydroJet self-cleaning roller mop – a rotating mop that continuously cleans itself during mopping, preventing dirty water streaks.
• Zero-tangle brush – designed for pet hair, with comb teeth that prevent hair wrapping around the roller.
• 3-in-1 base station – auto-empty dustbin, wash mop with hot air drying, and refill water tank.
• AI obstacle avoidance – with front-facing camera and structured light sensors.

The C28 is not a budget model – it sits at $799-899, competing directly with Roborock's Qrevo series and Dreame's L20 Ultra.

Unboxing & Setup: 15 Minutes to Clean

Inside the box: the C28 robot, base station (larger than X10 Pro's), power cord, spare side brush, extra mop cloth, cleaning tool, and manual.

Setup via the eufy Clean app took 10 minutes: plug in base station, place robot, connect to 2.4GHz WiFi, map your home (automatic laser mapping). The app includes options for multi-floor mapping (up to 3 floors).

Base station size: 18 x 15 x 16 inches – notably larger than X10 Pro. It requires a permanent spot near a power outlet and water source (for auto-refill).

15,000Pa Suction: Real-World Performance

15,000Pa is an enormous number. For context, the X10 Pro had 8,500Pa, and many premium robots hover around 6,000-10,000Pa. In practice:

• Hardwood floors: The C28 glides over debris with near-zero resistance. It picked up rice, cereal, and pet hair in one pass.
• Low-pile carpets: Excellent cleaning – embedded dust and sand were extracted effectively.
• High-pile carpets (shag, thick rugs): The C28 slowed down slightly but still performed better than any sub-10,000Pa robot I've tested. It did not struggle to climb onto rugs.
• Noise level: At 15,000Pa, it's loud – about 68-72dB on max suction. On standard mode (6,000Pa), it's quieter (55-60dB). I used standard for daily cleaning and max for weekly deep cleans.

Verdict: For most homes, 15,000Pa is overkill. But if you have thick carpets or pet hair embedded deeply, it's a significant advantage.

HydroJet Self-Cleaning Roller Mop: The Star Feature

This is the C28's biggest innovation. Most robot mops drag a damp cloth across your floor, progressively smearing dirt. The HydroJet system works differently:

1. The mop roller rotates continuously (not just dragged).
2. A scraper inside the mop unit removes dirty water from the roller.
3. The roller is rinsed by a water jet from the robot's internal tank.
4. Dirty water is collected in a separate waste tank on the robot.

Result: The mop is always cleaning with relatively clean water. In my test, I mopped a kitchen floor with coffee spills. The C28 left no streaks, and the mop cloth was significantly cleaner after 30 minutes than a traditional drag-mop would have been.

After mopping, the base station washes the mop roller with hot water (60°C/140°F), then dries it with hot air – preventing mildew and odors.

Zero-Tangle Pet Hair Brush: Long Hair, No Cutting

Pet owners know the struggle: hair wraps around the brush roller, requiring you to cut it off with scissors. The eufy C28's zero-tangle brush uses a comb-like mechanism at the brush housing. As the roller turns, the comb pulls hair off and directs it into the dustbin.

Test: I collected hair from two golden retrievers (medium-long) and ran the C28. After 3 full runs:

• No hair wrapped around the brush roller.
• All hair was in the dustbin or stuck to the comb (easily removed).
• Side brushes had minimal hair tangles (normal).

This is a genuine upgrade over the X10 Pro, which required weekly brush cleaning.

Base Station: Self-Emptying, Mop Washing & Drying, Water Refilling

The base station performs four automated functions:

• Auto-empty dustbin: 4-liter dust bag (lasts 60-90 days).
• Auto-wash mop: Hot water washing (60°C/140°F) of the roller mop after each run.
• Auto-dry mop: Hot air drying (prevents odors/mildew).
• Auto-refill water tank: Plumbed connection or manual water filling (if you don't have a water line).

The base station requires space – it's larger than Roborock's Qrevo base. But the convenience is unmatched: after each cleaning cycle, the robot returns, empties, washes, dries, and refills – ready for the next run.

eufy C28 vs X10 Pro: Is the Upgrade Worth It?

See our full eufy C28 vs X10 Pro comparison. Summary:

Feature	eufy C28	eufy X10 Pro
Suction power	15,000Pa	8,500Pa
Mop type	HydroJet self-cleaning roller	Vibrating mop pad
Mop washing/drying	✅ Hot water + hot air	❌ No
Zero-tangle brush	✅ Yes	❌ Standard brush
Auto-water refill	✅ Yes (plumbed or manual)	❌ No
Price	$799-899	$599-699

Verdict: If you own an X10 Pro and are happy with mopping performance, you can skip the upgrade. But if you hate manual mop cleaning or struggle with pet hair tangles, the C28 is a worthwhile investment.

AI Obstacle Avoidance & Navigation

The C28 uses LiDAR for mapping and an AI camera + structured light for obstacle avoidance. It recognizes common objects: shoes, cables, pet waste (claimed, but I didn't test this with my dogs), furniture legs. In my test, it avoided a phone charger cable, a pair of sneakers, and a yoga mat – without bumping into them. It did not avoid a thin black charging cable (invisible to many robots).

eufy Clean App Experience

The eufy Clean app (iOS/Android) is functional but not the prettiest. Features:

• Live map with room labeling.
• Zone cleaning (select specific areas).
• No-go zones and virtual walls.
• Suction power adjustment (4 levels).
• Mop water flow (3 levels).
• Schedule cleaning.
• Voice assistant integration (Alexa, Google, Siri shortcuts).

Complaint: The app can be sluggish when loading the map, and the UI feels dated compared to Roborock's app. However, it's perfectly functional.

Pros and Cons

✅ Pros

• Industry-leading 15,000Pa suction.
• HydroJet self-cleaning mop roller – no streaks.
• Hot water mop washing + hot air drying (hygienic).
• Zero-tangle brush (pet hair blessing).
• Auto-empty and auto-water-refill base station.
• Good obstacle avoidance.

❌ Cons

• High price ($799-899).
• Bulky base station (needs permanent space).
• Loud at max suction.
• App is functional but dated.
• No automatic detergent dispenser (manual addition only).

Who Should Buy the eufy C28?

• Pet owners – the zero-tangle brush and powerful suction are game-changers.
• People who hate mopping – HydroJet self-cleaning makes mopping genuinely hands-free.
• Upgraders from X10 Pro – if you want better mopping and less pet hair maintenance.
• Families with mixed flooring – handles carpets, hardwood, tile seamlessly.

Who Might Skip the eufy C28?

• Budget-conscious buyers – plenty of decent robots under $500.
• Small apartments – the bulky base station may be overkill for 500 sq ft.
• If you don't have pets or carpets – you don't need 15,000Pa suction.

Frequently Asked Questions

Does the eufy C28 work on carpets?

Yes. It automatically increases suction on carpets and has a height-adjustable mop head that lifts when carpet is detected to avoid wetting.

How often do I need to replace the dust bag?

Every 60-90 days depending on usage. The base station holds a 4-liter bag.

Can I use detergent with the C28?

eufy recommends using water only in the clean water tank. You can add a few drops of a non-foaming floor cleaner, but check warranty terms first.

Is the C28 compatible with the X10 Pro base station?

No. The C28 uses a new larger base station. They are not interchangeable.

Final Verdict: 9.0/10

The eufy C28 is a top-tier robot vacuum and mop combo, especially for pet owners and those who prioritize automated mopping. The HydroJet self-cleaning roller mop is a genuine innovation that will likely become industry standard. At $799-899, it's expensive, but it delivers on its promises. I'm giving it a 9.0/10 – it loses a point for the bulky base station and dated app design.

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